I grew up in this industry. I’ve loaded trucks, made payroll, stared at a P&L at midnight wondering where the money went, and made 72 bank presentations to keep a family business alive. This industry gave me everything. I want to give some of it back.
After we saved the family business, I spent the next three decades running lumber operations at every level.
I ran real estate development at 84 Lumber. Took on leadership roles at BMC West and ProBuild.
Learned how the big companies think, how they scale, and where they cut corners.
Then I got the job that changed everything.
I became CEO of Alexander Lumber. Twenty two locations across Illinois, Iowa, and Wisconsin. That’s where I built the systems I still teach today. We redesigned delivery operations and added $1.6 million in capacity without buying a single new truck. We changed a $7.50 fuel surcharge to a $20 delivery fee and added $380,000 in annual profit. We took AR from the low 60s percent current to over 90 percent. Twice, at two different companies.
None of it was complicated. All of it was hard.
In 2020, I joined Do it Best, where I now oversee the lumber and building materials division. Along the way, I served on the NLBMDA board, started writing a leadership column for LBM Journal, and began speaking at industry conferences.
I’ve also been fired twice. Both times the reason given was probably not the truth.
I say that not because I’m proud of it, but because I’ve learned more from the things that went wrong than the things that went right.
Every system I teach, every story I tell, every number I reference came from doing the work. Not studying it. Not reading about it. Doing it.
I didn't plan any of this. I grew up in a lumber yard, got a finance degree, bought a bankrupt business, and have spent the next three decades figuring out how to run a building materials business. Every stop along the way taught me something.
My dad owned Totem Lumber outside Chicago. I grew up stacking boards, watching drivers, and learning how a real business runs from the ground up. I didn't have a title. I had a broom and a lot of questions. Turns out that was the best education I ever got.
Michigan State, finance degree. Then a stint at NCR and United Airlines crunching numbers for companies that actually had to make money. Most people in this industry learned the P&L after they were already running the business. I came in the other direction. That's made all the difference.
My brother and I bought the family lumber business out of Chapter 11 bankruptcy. The state had over-audited us into insolvency. We made 72 bank presentations before we found financing. One banker who said no told me something I've never forgotten: don't wait until you need the money to start building the relationship. I've been digging the well early ever since.
84 Lumber. BMC West. ProBuild. I ran real estate, led operations, and watched large organizations scale. I also watched where they broke down. The playbook I built later came directly from the gaps I saw during those years.
Twenty two locations across Illinois, Iowa, and Wisconsin. This is where everything got built and tested. The Pit Crew delivery system. The AR collection process. Delivery fees. Dead inventory discipline. Pricing control pulled back from the sales floor. These weren't theories. They were fixes to real problems, and the results showed up in the numbers every time.
Joined the board of the National Lumber and Building Material Dealers Association. Was chair-elect when I stepped down from Alexander. Independent dealers are the backbone of this industry. I believed that then. I believe it now more than ever.
Started writing a leadership column for LBM Journal after a speech at the LBM Strategies Conference turned into something bigger. More than 60 articles since. I write because independent dealers deserve straight talk from someone who has actually run the business, not just studied it.
Joined Do it Best as VP of LBM in 2021. Overseeing a division that does $3 billion in revenue across hundreds of independent member dealers. The work is the same as it has always been: help dealers run better businesses and win more often.
Thirty-plus years of fixing real problems inside real businesses. Now I'm making myself available to the dealer owners and managers who want to talk through what they're dealing with. Operations. Leadership. Profitability. Succession. Whatever is keeping you up at night. The first conversation is free. No pitch. No agenda. If you've read my column and thought you'd like an hour with the guy who wrote it, reach out. Let's get on the phone.
Whether you need a speaker, a coach, or just a second set of eyes on your operation, the conversation starts here.